The average employee turnover rate is around 18 percent, depending on the department. One of the reasons why employees leave a company is because they have a bad onboarding employee experience.
You need to make sure that new hires feel welcome. Assign them a work buddy who can show them the ropes, tell them what your expectations are early, and consider handing them a welcome kit.
Check-in on them every day for a while to see if they’re doing okay. These are the best practices for onboarding new employees, but you can do more. Check out this guide to learn how to make your workers feel like part of the team.
Communication is the Key
Your new employee comes in and does all their onboarding paperwork. You shake their hand and give them a start date. From there, you don’t speak to them again until their first day.
This is common practice at many establishments, and it’s the wrong way to go about things. Employee onboarding should involve a constant line of communication between you and the new hire.
If you don’t tell them what they can expect out of their first day, they’ll stumble their way around the office in confusion. This leads to a chaotic experience that causes the hire to quit because of how disorganized your onboarding process is.
Tell Your Current Team About the New Hire
Walking into a new job is a little nerve-racking. Do the employee a favor by telling all your current staff about them before their first day. Having a few friendly faces greet them will ease the tension that comes with sales onboarding.
You should also consider paring up the new person with a staff member that’s been around for a while. This person can take them around and show them how things work at the business.
Since they’re working with one of their peers rather than a member of management, the new person might feel more confident about bringing up questions. There’s less pressure involved.
Welcome Kits are Nice
Welcome kits are optional onboarding practices, but they’re nice. Include an employee handbook full of your policies that they can refer back to, and maybe a FAQ document that can answer some of their pressing questions.
Don’t underestimate the power of gifts as well. Receiving one will make the new hire feel appreciated and welcome. You can go with a generic office pen or mug.
We think a better approach is to find a unique gift that sort of symbolizes your brand.
Ask Your Current Team About Their Onboarding Experience
It’s sort of hard to know how to onboard new employees if you’ve only done it a few times in the past. That’s why it’s a good idea to consult your current team. Sit down and talk to them about how their onboarding went.
Ask them what they liked and didn’t like about your process. See if they have any suggestions for how to make things better and follow through with their advice.
If your current staff doesn’t give you anything helpful to work with, you can also use Hub Presale Solutions for Sales Engineers to clean things up.
Get Their Workstation Ready for Them
Take some of the work away from your new hire by setting up their office space before their first day. Make sure all their equipment is up and running. Declutter the desk if need be.
Consider leaving a surprise at their desk to make them feel welcome. We will tell you to make sure that you don’t overstep. Don’t customize their space too much.
Give them a chance to design their own work area, since they’ll be spending most of their time there. If they would prefer to have ergonomic furniture in their space, consider giving it to them if you can. Let them decorate with pictures and other knickknacks.
Set Your Expectations
If your new hires don’t know how to succeed within their department, it won’t be easy for them to excel. As part of the onboarding process with Agile onboarding software, tell them what you expect out of them.
Go into a little more detail about what their job is going to be. Highlight their responsibilities and let them know how to do them the right way. The most important thing, give them a list of resources that they can use if they ever get confused. Let them know who they can talk to. This will set your new worker up to go above and beyond.
The most important thing, give them a list of resources that they can use if they ever get confused. Let them know who they can talk to. This will set your new worker up to go above and beyond.
Supervisor One-on-One Meeting
If your employee is going to report to a supervisor each day during their shift, they should meet ahead of time. It will allow them to get to know each other. The supervisor will have the chance to tell the hire what they expect out of them.
On the flip side of this, it lets the employee tell the supervisor what they want in a boss. They can start coming up with goals and discuss how to meet them.
Never Stop Checking in on Them
The last bit of advice we have for you is to never stop checking in on your new person. At the end of their first month, ask them how they’re settling in. Make sure they’re happy with their job.
If the answer is no, find out how you can fix it. Give them the chance to ask you questions as well if they have any.
Best Practices for Onboarding New Employees and Keeping Them Around
If you don’t implement the best practices for onboarding new employees, you might not keep them for too long. You need to make them feel welcome while also telling them what you expect out of them.
Consider pairing them up with another worker who can show them the ropes, and don’t forget to keep checking up on your new hire to make sure they’re as comfortable as possible.
Are you looking for more ways to make your employees happy? Check out the Business section of our blog for all the latest tips and tricks.
