If you’re considering working with a car transport company, there are many things to consider. These factors can help you decide which company is right for your needs. First, be sure that the auto transporter you choose has all the necessary licenses and permits. You should also verify their MC number. This can be found on their website or by asking a representative.
Location
A good auto transport company like Nationwide United Auto Transport will have multiple offices and facilities throughout the country. Some will even have mobile operations, and others may specialize in particular regions or types of cars. It’s also worth checking out a company’s track record for safety and security. The best companies will provide a free quote that covers everything from liability to theft. Some offer no contract or no-fee options, so you’ll likely find the right fit. Lastly, ask about their business model before committing to an order.
Licenses
If you’re a car owner, ensure that the company you’re working with has all the necessary licenses and insurance policies. This will help you avoid getting scammed by unscrupulous companies and keep you safe during the auto transport process. You can find out the licenses of a car transport company by doing a quick search online. You can also check if the carrier has a valid insurance policy by contacting the company’s insurer.
It’s also good to ask for a title and registration before shipping your vehicle. These documents help the carrier verify your identity. Car shipping companies like California auto transport are bonded by the Federal Motor Carrier Safety Administration (FMCSA) and the Department of Transportation (DOT). Bonds protect you from any legal actions that might occur during the transport process. Moreover, they ensure that the transporters can get paid for their work.
Insurance
Before working with a car transport company, ensure they offer adequate insurance. They should also be able to provide proof of this insurance before you sign off on the service. This type of insurance can cover losses that occur during the transport process. This coverage includes damage to your vehicle and the trailer that it’s loaded onto. The insurance protects against theft and damage caused by an “act of God” or other circumstances. You should know that this type of coverage will not cover any personal belongings left inside your vehicle. Car transport companies must be licensed and registered with the Federal Motor Carrier Safety Administration (FMCSA). They should also be able to provide a USDOT number that keeps them accountable. This is an easy way to check a carrier’s background and operational performance.
Customer service
One of the most important factors to consider before working with a car transport company is their customer service. A good transporter should be able to answer questions about shipping your vehicle and provide other useful information to make your experience as convenient as possible. Exceptional customer service requires professionalism, patience and a people-first attitude. This means learning about your customers and their needs and providing the highest level of service in every interaction. It also means being flexible with company protocols when a situation demands it. For example, a customer may need a helping hand to navigate a particular service option or process.
