HBO Max Saying "Can't Play This Title"? Here is What to Do!

There’s no debate about the quality content that HBO Max offers. It has a fantastic selection of movies and TV shows in its media collection.

From ‘Mad max Fury’ to ‘The Witches,’ HBO Max is home to a huge collection of blockbuster movies and TV shows. However, all of this would go in vain if customers cannot play or watch any of the movies/shows.

Unfortunately, this has been the case for several HBO Max users who encounter a ‘Cannot Play Title’ error notice while watching a movie or TV show.

The most common cause of this error message is server-related issues. Furthermore, the ‘Cannot Play Title’ issue could also be caused by a problem with the app’s installation files, obsolete software, or a poor internet connection. Read this complete guide to know how you can access HBO Max in Australia without facing any error.

We’ve compiled a list of the most effective ways to resolve the ‘Cannot Play Title’ error warning on HBO Max to assist you. Please take a look at them!

1. Check Servers:

Since HBO Max is an online streaming platform, its servers play a vital role in delivering the content to your screens. So, the first thing you should do if the HBO Max app rejects to play a movie or TV show is to check its servers.

If the servers are down, we recommend waiting for HBO Max’s team to resolve the issue on their end. On the other hand, if HBO Max’s servers are working properly, proceed to the next step below to resolve the issue on your end.

 2. Switch to a different show.

If you cannot watch your favourite title, we recommend going back to the media library and streaming any random title. This way, you can see if the problem is limited to the movie or TV show you first watched or if it is a platform-wide issue.

If all other shows are working properly, proceed to the last method below to notify HBO’s crew.

3. Turn off your VPN

There is a plethora of VPNs on the market, and some of them may not operate as well as others, resulting in network disruptions and delays. Since VPNs make unpredictable changes to your network, it’s important to use one that’s been tried and tested.

We recommend turning off your VPN before visiting HBO Max if you’re having connectivity or playback issues.

Also, consider switching to a premium and reputable VPN service that works with popular streaming services like HBO Max, Netflix, and others.

4. Check if your device is compatible.

You may be using an unsupported platform or model if you can’t watch a movie or TV show on your current streaming device. To double-check, go to the Help Center of HBO max and see if your streaming device is on their list of compatible devices.

If your current device isn’t compatible with the app, consider upgrading it or using any web browser to access HBO Max.

5. Log in to your HBO Max account again

If some of HBO Max’s features aren’t working, try signing out. This will allow you to reset the user data, removing any temporary issues or malfunctions.

You can sign out of your current session on Android and iOS by following these simple steps:

  • Go to your device’s app drawer and open the HBO Max app.
  • Now go to the Profile and select Settings from the drop-down menu.
  • Finally, at the bottom of the page, tap the Log Out option to close your session.

After that, sign back into the HBO Max account after 2 to 3 minutes to refresh your data.

Once done, return to the media library to see if you can now watch your favourite movies and TV series.

6. Reset and check your internet.

HBO Max needs a minimum internet speed of 5 Mbps to function properly. If you see a ‘Cannot Play Title’ issue, it means your internet connection is slow or inconsistent. Run a test on to see how fast your network’s upload and download speeds are.

If your network is the source of the problem, reset your router to re-establish connection with your internet service provider’s servers. Then, perform another speed test on your network after restarting your router to see whether the problem has been resolved.

However, if you continue to have network troubles, contact your ISP and request to fix their service. In addition, if your current plan falls short of HBO Max’s minimum bandwidth requirement, consider upgrading to avoid future problems.


That’s all from our guide for resolving the ‘Cannot Play Title’ error. We are looking forward to your comments and feedbacks about our guide.

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