If your Amazon seller’s account has been deactivated, suspended, or you just paused selling products for some time, it means that you need to know how to activate your account to start selling again. It’s entirely possible and not that difficult to start again.
First, however, you need to follow some valuable tips and don’t miss an opportunity to trade on one of the most powerful selling platforms in the world.
What happens when your Amazon account is deactivated?
Once your account is deactivated, all the listings will be removed, and funds will be placed on hold. But before deactivation, Amazon will give you 90 days to provide proper appeal or accept the deactivation.
However, only after 90 days can you request to get back the funds that still belong to you. After learning your account and funds from the administration, this will require another request, so be prepared to wait for some time to get the final disbursement.
If Amazon deactivates the seller’s account, that means you are no longer active on your account, and you’re not going to sell on Amazon.
But if you are still willing to sell your products to a worldwide customer base on the most influential and popular platforms globally, then the following tips to reactivate Amazon seller account are definitely for you.
1. Identify the reason
Your seller’s account may be deactivated for several reasons; it may be Amazon suspension after violating the rules, selling restricted products, or having poor performance.
After determining the precise reason, you will know how to react and what further actions to take. If Amazon suspends your account, you will be notified about this and see the reason for it.
But in some cases, they can not give a detailed explanation, so be ready to find the issue by yourself and find an appropriate solution. One of the best ways to find a reason is by reviewing your account.
2. Review your account
Once your account has been deactivated, it means that most probably it’s connected to your account. There are some technical or ethical issues. Review your entire report, starting from the sales performance to customer service.
Also, compare everything with Amazon’s requirements and standards. Remove those products which are problematic or the reputation is under suspicion. Evaluate your strategy and try out some techniques of sales performance to see which one works better for your account. Learn cases when customers are dissatisfied and fix that problem. After solving those problems, you get a chance to reactivate your seller’s account.
3. Take actions
After identifying the problem, take action and show Amazon that you clearly understand the causes of deactivation and can find an appropriate solution for them. The clearer and more realistic your action plan, the higher the chances of getting back your account.
For example, if your account has been suspended for selling suspicious products of low quality, you must show proof to Amazon that you removed those products and are not going to sell them again on their platform.
If you have already written the reactivation action plan, send it to the Amazon Sales Performance Team. They will learn your project and answer with a decision within 48 hours.
Reactivating Amazon sellers’ accounts isn’t difficult, but sometimes it may seem challenging. For example, in cases where sellers violated the terms and rules of the platform or tried to sell the wrong products, it will take some time for Amazon to start trusting that seller again.
So, first of all, try to “play with the rules” not to lose your seller privileges.
Then, in case of deactivation, Identify the problem, review it, try to find a solution, and negotiate with Amazon.
By the way, these actions mentioned will lead you to a reactivation of the Amazon seller’s account and give you a second chance to sell on one of the most significant marketplaces in the world.