How to troubleshoot common problems with Roku?

Roku is a streaming device to watch your favorite shows and movies. You’re not alone if you’re having trouble with your Roku device. Here, we’ll walk you through the common Roku issues and how to fix them. We’ve covered you if you have problems with your Roku remote, streaming quality, or internet connection.

Common problems with Roku and their solutions

Here are some common problems that generally occur with Roku and its solutions.

Problem 1: The Roku remote isn’t working.

If your Roku remote is not working, there is something you can try to fix it. First, check the batteries and make sure they’re correctly installed. If that doesn’t work, try restarting your Roku device by unplugging it for the 30s and then plugging it back in. If neither of those solutions works, you can try resetting your Roku by pressing the reset button for 30-35 seconds.

Problem 2: Roku won’t turn on

If your Roku doesn’t turn on, it could be due to an issue with the power supply, the HDMI connection, or the remote control.

First, check the power supply. Ensure that the Roku is plugged into an active outlet and that the cable is not damaged. If the power supply seems to be working, try unplugging the Roku for 30-40 seconds and then plugging it back in.

Next, check the HDMI connection. Ensure that the HDMI cable is firmly connected to the Roku and TV. If you’re using an HDMI extender or splitter, try removing it and clicking the Roku directly on the TV.

Finally, check the batteries in your remote control. If they are low, try replacing them with fresh batteries. If your remote still doesn’t work, you may need to re-pair it with your Roku.

Problem 3: Roku is frozen

You can try a few things if your Roku is frozen. First, try unplugging the power cord from your Roku for 30 seconds and plugging it back in. If that doesn’t work, try restarting your router. You can also try resetting your Roku to factory settings. To do this, go to Settings > System > Advanced System Settings > Factory Reset. Finally, if none of these things work, you can always contact Roku customer support.

Problem 4: Apps are not working on Roku

There are a variety of Roku apps that are not currently working. This includes popular apps like Netflix, Hulu, and Amazon Prime Video. While the reasons why these apps are not working are unknown, it is speculated that it has something to do with an update that Roku pushed out recently. Whatever the reason, it is frustrating for users trying to enjoy their favorite content on their Roku device. If you are also getting this problem, you can visit Netflix not working on Roku.

Problem 5: Roku is having audio/video issues

Roku is a streaming device that allows users to watch their favorite shows and movies. However, many Roku users have been experiencing device audio and video issues.

Some users have reported that the audio cuts out entirely while watching a show or movie, while others have said that the video quality is poor. Some users have complained about the audio and video quality of their Roku devices.

Roku still needs to release a statement regarding these issues, but we will update this article as soon as they do. In the meantime, if you are experiencing any problems with your Roku device, you can try restarting it or contact customer support for assistance.


These are some of the most common Roku problems and how to fix them. If you still have trouble, contact Roku customer support for more help. They will be able to help you troubleshoot your specific problem.

Leave a Reply