Trustfaytory - Artikelplatz TF - What makes an online casino a great online casino?

Since popping up in the late 90s, online gambling sites like online casinos have established themselves. We have already looked at what to check for when looking for a safe site. Now we’re going to go into what makes a safe casino an exceptional experience.

Online Casino Reviews

Online communities and gambling enthusiasts make it easy for both beginners and experts to find the best online casinos. As usual, the internet is combining its brainpower to analyze sites and put out reviews on whether and why a gambling site is any good. The Playojo review at is a good example on what to look out for. The online gambling community has a variety of helpful information. In their reviews, they judge a casino with a point system based on:

  • Software
  • Jurisdiction
  • Reverse Time
  • Cash-out Time
  • Withdrawal Limits
  • Responsiveness to Complaints

On top of that, they list helpful information like whether the casino offers a loyalty program, has a mobile option or affiliate programs. Next to the website’s official review, the site’s users vote for the casino as well, offering a second opinion offered by an unbiased party.

Unique Selling Points

Since there are plenty of good online casinos out there, a gambling site has to come up with some unique selling points to separate them from the competition. Here are some features, that make some sites better than others:


Having a license is indispensable for a safe online casino. It’s the most important way of learning about the rules and restrictions the website follows. There are several regulators that give out licenses, but not all of them are equal. Licenses by the UKGC (UK Gambling Commission) and the MGA (Malta Gambling Authority) are more respected than, let’s say, the Curacao License. The regulations it requires are slightly less intense and mostly aimed at e-gambling, while the others are proper casino licenses that are typically stricter.


A great casino is only great for as long as you are still entertained by it. Casinos that want to keep you as their customer for a long time will invest in a wide variety and large number of games. Typically, it will be a list that keeps updating with new releases to keep you from getting bored.

Customer Support

When you experience a problem, especially when money is involved, you want it to be taken care of quickly and competently. A good site offers a 24/7 customer support that responds to inquiries quickly. It’s a bonus when they offer several ways to contact them. This way everybody can use the strategy that works best for them, whether it is phone, email or live chat.

Responsible Gambling

Naturally, a casino wants you to gamble as much as possible. That’s why it’s a good sign when an online casino includes ways to gamble responsibly. One way of doing so is simply to include information on gambling and addiction on their sites. Some gambling sites implement a self-assessment test to check your own habits and provide contact to health organizations that can help you manage an addiction.

Another way is to implement limits. Typically, you can set it yourself and limit the amount of money you can deposit or set self-appointed breaks with different durations ranging from 24 hours to blocking your account for multiple years.


Winning money is great anyway, but some casinos turn bonuses into credits rather than allowing you to cash out. Either way you gain something, but with the option to always get paid in money, you have the choice of whether you want to use your bonus to keep gambling or to use it for something else.


Licenses and customer service, the selection of games and payout options, as well as a focus on making the gambling experience not only safe and fun but also healthy — These are just a few options that make an online gambling experience exceptional. If you want to know about more things to look out for, make sure to give online gambling communities a visit and learn from their expertise.

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